All bookings made with GARI TRIPS are subject to these terms. Price of trip includes: Private Ground transport (car and fuel in 4*4), Safari guide, entry cost to all parks mentioned in the itinerary, all activities mentioned (Permits, Boat Cruise, and Game Drives), Accommodation Based on Bed & Breakfast. This is if nothing else has been agreed. Price does not include: International flights (unless special agreement), visa fees, beverages, items of personal use and tips. Adjustments after booking: If you want to make changes in your itinerary after booking we will arrange for this if it is possible. Note that the dates for gorilla and chimpanzee trekking cannot be adjusted after booking. Changes in itinerary: In the case of unforeseen circumstances (such as road closures, bad weather, security conditions or problems with hotels) GARI TRIPS reserves the right to make adjustments in the itinerary to ensure you get the best service. You will off-course be informed about this as soon as possible. Payment: When booking a trip, we ask for 30% down payment and a full payment for gorilla and chimpanzee permits (permits can only be booked and secured by paying!) The full payment of the trip has to be done six weeks before starting the tour. CANCELLATIONS: 60> days to start of safari 10% charge 59-32 days to start of safari 25% charge 31-8 days to start of safari 50% charge- 7-0 days to start of safari 100%  Gorilla permits and Chimpanzee permits are excluded from percentages above and are 100% nonrefundable. Means of payment: Payment from abroad should be done through bank transfer to our account in Uganda. Fees for transfer are paid by the client. We accept payment in Cash and Credit cards. During Trip: The animals in the parks are wild so no guarantees can be given of good sightings during game drives or trekking, but rangers and our guides will do their very best to make sure you get a great experience. GARI TRIPS reserves the right to refuse any client behaving in a way that can cause danger/inconvenience to any third party, damage to property, environments or ecosystems to continue the trip. In such a case no refunds will be made and GARI TRIPS will not be liable for expenses occurring due to termination. Vehicles: We put a lot of energy into getting cars that are in a roadworthy condition. Despite this punctures, breakdowns, damage or any other delay can occur due to poor road conditions that are out of our control, for this no liability can be accepted. Complaints: Any issues that occur during the Trip should be reported immediately to the guide and we'll do our best to resolve it. If an issue has not been solved to the client's satisfaction a written complaint should be e-mailed to us no later than 30 days after finishing the safari. Liability: GARI TRIPS cannot accept liability or pay compensation for unforeseen circumstances that are out of our control. This includes flight delays/cancellations, war/threat of war, riots, civil unrest, terrorist attacks, border closure, acts of the government, strikes, thefts, epidemics, road closure, natural disasters, extreme weather conditions, fire, technical/mechanical problems to transport due to bad roads and similar events beyond the company's control. Health: It is the responsibility of the client to insure that proper medical precautions (immunizations and so on) have been taken.