Terms & Conditions
and Cancellation Policy.

Terms and Conditions

1. Rates are subject to change in case of any statutory levy changes.
2. Rates will only apply if the bookings are made through our Reservation Office.
3. Please note that our full board rates are inclusive of accommodation, breakfast, lunch, and dinner only per night.
4. All other incidentals (beverages/excursions) are charged on consumption.

Cancellations

1. A non-refundable deposit of 20% of the booking value is required within 14 days for confirmation of the reservation or it is automatically cancelled thereafter.
2. Reservations that are cancelled, reduced in length of stay or reduced in numbers are collectively known as cancellations and are subject to cancellation and no-show fees.
3. 30 days prior to client arrival date will attract 100% cancellation fee, however a credit note can be extended when reason for cancellation is given in writing.

Payments

1. All bookings must be paid in full 30 days prior to the arrival of clients. Any booking that fails to meet these criteria will automatically be cancelled.
2. Rates are quoted in US Dollars and payments can be made in US dollars or Ugandan Shillings at the current exchange rate on the day payments are made. Payments can be made in cash (Post 2009 US Dollar notes only), transfers to our bank account. Payments by cheque are only accepted for bank accounts held and operated in Uganda.

Questions about your booking?

Email info@garitripsuganda.com or call +256 772 392 152.